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FREQUENTLY ASKED QUESTIONS
Account Access & App LoginFacility & AmenitiesPersonal TrainingAge RequirementsDay Passes & Guest TrialsPolicies & General QuestionsCancellationsFreezes & Membership HoldsBilling & PaymentsAvailable DiscountsHow to JoinMembership Options & Pricing
Q: How do I sign up for a membership?
A: You can join in person or online through our sign-up portal.
Q: Does it take long to sign up in person?
A: Not at all! It usually takes less than 5 minutes - especially if we already have your information on file. Our staff are happy to get you all set up!
Q: Do I need an ID to sign up?
A: Only if you’re registering for a discounted membership (student, senior, military, healthcare, etc.).
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