top of page
FREQUENTLY ASKED QUESTIONS
Account Access & App LoginFacility & AmenitiesPersonal TrainingAge RequirementsDay Passes & Guest TrialsPolicies & General QuestionsCancellationsFreezes & Membership HoldsBilling & PaymentsAvailable DiscountsHow to JoinMembership Options & Pricing
Q: How do I cancel my membership?
A: Fill out our Cancel Request Form
Please Note: A 7-day notice is required before your next scheduled billing date (required by ABC Fitness).
Q: Do I need to come in person to cancel?
A: No - cancellation is handled entirely by the cancel request form.
Q: When will my cancellation take effect?
A: The day before your next payment, as long as notice was given 7 days prior so that you can get the most out of the membership you have paid for.
Q: Do you offer refunds for unused time?
A: No — but in certain cases we can offer a freeze as a courtesy solution.
Similarly, unused 10 Day Passes cannot be redeemed more than a year after purchase.
bottom of page